My wife and I were in the process of closing on a home and as part of the due diligence, we needed to have the septic tank inspected prior to closing. Unlike a flooring guy, crown molding guy, pool guy, etc., not many people know a “septic guy” they can easily recommend. I began my research like anyone else on Google and quickly realized that the amount of information is overwhelming. I called a few different companies to chat pricing and services and got the sense that I would making calls forever. That is until I called John, the owner of ABC Septic Service. As someone who does Public Relations for a living, I pride myself on being able to read people within minutes. John was no nonsense and knew his stuff. He didn’t try to upsell me on services I didn’t need, and told me that everything would be ok (he could tell I was a little stressed). John was super accommodating around my schedule and was able to set an inspection appointment in less than 72 hours. Upon arriving at the home the drama started immediately (not with John). The owners couldn’t exactly pinpoint where the opening to the septic tank was and John stayed calm and collective the entire time. His work ethic and dedication to get the job done was really impressive. After finding and opening the tank, John took the time to explain exactly what I was looking at and described in detail options for future cleaning, removal, etc. He really took his time and made me feel like I was his priority for the day. Other companies out there should take a page from John’s book when it comes to customer service. He and his company are founded on honesty and not ripping people off – so much so that John’s pricing quote was WAY less than the other 4 companies I called. Anyone in NJ that needs any sort of septic work done would be doing themselves a disservice if they didn’t use ABC Septic Service.